Privacy Policy & Cookies

Who we are

Our website address is: https://forgeagency.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms / Email Address

Using our contact form is the users choice, submitting the form will automatically be used as the users consent for the data to be stored and accessed by Forge Agency.

We will not sell or pass on any contact Form / Email data to a third party, unless where required to do so by law.

Ticking the checkbox will remove the user from the Forge Agency mailing list.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html

Who we share your data with

We use the email marketing software Mailchimp and Google Anlytics. We will not sell or pass on any data to any other third party, unless where required to do so by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Your data is stored on our hosting providers servers, their servers are based in the UK. Security is a top priority. 3m perimeter fencing, 25+ CCTV cameras, 24x7 personnel and electronic access control systems, safeguards the data hall from unauthorised access. For Googles policy on data please click here. For Mailchimps policy on data please click here.

Contact Forge Agency

If you require assistance with regards to data please Call: 01143 39 29 82 or Email:

Additional information

How we protect your data

All user data is stored on password protected machines. No data is stored flash pen drives / discs. All staff are trained on handling and storing data.

What data breach procedures we have in place

Forge will report certain types of personal data breach to the relevant supervisory authority. We will do this within 72 hours of becoming aware of the breach, where feasible.

If the breach affects individuals’ rights and freedoms, Forge will inform those individuals as soon as possible

What third parties we receive data from

We receive data from Google Anlytics, our hosting provider and Mailchimp.

"There is one thing I know for definite, Forge Agency will keep delivering the best quality designs, advice and updates to udrive msm, I can't recommend them highly enough"

Glyn Morgan Owner of uDrive MSM